Last updated: April 2026

Terms of Service

Please read these Terms carefully before using Soulia. They define your rights and responsibilities when using our app and services.

1. Acceptance of Terms

  • By downloading, installing, or using Soulia ("the App"), you agree to be bound by these Terms of Service ("Terms").
  • If you do not agree to these Terms, do not use the App.
  • We may update these Terms from time to time. Continued use after updates constitutes acceptance. Material changes will be notified at least 14 days in advance.
  • You must be at least 13 years old to use Soulia. By using the App, you represent that you meet this requirement.

2. Description of Service

  • Soulia is an AI-powered astrology companion that provides personalized astrological readings, natal chart analysis, compatibility reports, daily briefs, and AI-driven conversations.
  • Soulia uses artificial intelligence to generate interpretations. All content is for entertainment and personal reflection purposes only.
  • Astrological readings and AI interpretations are not professional psychological, medical, financial, or legal advice. Do not make significant life decisions based solely on content generated by Soulia.
  • The accuracy of astrological readings depends on the birth information you provide. We are not responsible for inaccuracies resulting from incorrect input.

3. Account Registration

  • You must create an account to access most features. You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to provide accurate, current, and complete information when creating your account.
  • You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized access at hello@soulia.app.
  • Each person may maintain only one active account. Creating multiple accounts may result in termination.

4. Subscriptions & Payments

  • Soulia offers free and paid subscription tiers. Paid subscriptions are billed through the Apple App Store or Google Play Store.
  • Subscription fees are charged at the start of each billing period. Subscriptions automatically renew unless cancelled at least 24 hours before the renewal date.
  • All purchases are final and non-refundable, except as required by applicable law or as specified by Apple/Google refund policies.
  • To cancel, use the subscription management tools in the App Store or Play Store. Cancellation takes effect at the end of the current billing period.
  • We reserve the right to change subscription prices with reasonable notice. Existing subscribers will be notified before price changes take effect.

5. Acceptable Use

  • You agree not to use Soulia for any unlawful purpose or in any way that violates these Terms.
  • You may not attempt to reverse engineer, decompile, or extract source code from the App.
  • You may not use the App to harass, threaten, or harm other users or third parties.
  • You may not use automated scripts, bots, or scrapers to access the App or its content.
  • You may not upload or transmit malicious code, spam, or any content that infringes intellectual property rights.
  • Violation of these rules may result in immediate account termination.

6. AI Content & Limitations

  • AI-generated content in Soulia is produced by large language models and may contain errors, inaccuracies, or inconsistencies.
  • Soulia does not guarantee the accuracy, completeness, or reliability of any AI-generated interpretation, reading, or advice.
  • The AI memory system stores context from your conversations to personalize responses. You may clear your memory data at any time from Settings.
  • We are continuously improving our AI systems. Response quality and behavior may change over time.

7. Intellectual Property

  • The Soulia app, logo, branding, and all original content are the intellectual property of Soulia and are protected by applicable intellectual property laws.
  • You retain ownership of personal content you create (journal entries, notes). By using the App, you grant Soulia a limited license to process this content to provide the service.
  • You may not reproduce, distribute, or create derivative works from Soulia's content without written permission.

8. Disclaimer of Warranties

  • Soulia is provided "as is" and "as available" without warranties of any kind, express or implied.
  • We do not warrant that the App will be uninterrupted, error-free, or free of viruses or other harmful components.
  • To the maximum extent permitted by law, Soulia disclaims all warranties including merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

  • To the maximum extent permitted by applicable law, Soulia shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
  • Our total liability for any claim arising from use of the App shall not exceed the amount you paid to us in the 12 months preceding the claim.
  • Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.

10. Termination

  • You may delete your account at any time from Settings → Account → Delete Account.
  • We reserve the right to suspend or terminate your account for violation of these Terms, without prior notice.
  • Upon termination, your right to use the App ceases immediately. Provisions that by their nature should survive termination will survive.

11. Governing Law

  • These Terms are governed by the laws of the jurisdiction in which Soulia operates, without regard to conflict of law principles.
  • Any disputes shall be resolved through binding arbitration or in a court of competent jurisdiction.

12. Contact

  • For questions about these Terms, contact us at hello@soulia.app.
  • For privacy-related matters, contact privacy@soulia.app.

Questions? Email hello@soulia.app